After-sale Service
Huasin’s after-sale support team provides 24-hour onsite assistance, training, and troubleshoot to customers nationwide.
Technical Support
- Over 200 engineers nationwide
- Remote assistance
- Onsite installation guidance
- WeChat support
- Live repair update
- Onsite equipment debug
- 24/7 Service
- Customer satisfaction
Services
- Product techical training
- Academic
- Regular customer visits
- Product knowledge training
- Market operation guidance
- Consumables usage monitoring
Installation and Maintenance
Huasin believes in supplying products of the highest quality to customers. Not only do we deliver products to the hands of our customers but also provide quality support and assistance throughout the entire life cycle of the products.
Service – adding value to product
- Installation and Testing
- Our after-sale support team includes over 100 engineers nationwide, who have been trained and certified by the products’ original manufacturers. Their professional knowledge and experience will ensure smooth running of the equipment, minimising medical risks.
- Equipment Maintenance and Upgrades
- Huasin relies on independent intellectual property rights and technology platforms to provide maintenance and upgrades of equipment for existing customers. This ensures our customers can keep pace with the ever changing needs of the industry by having the most up-to-date software and hardware.
Training
Huasin has its own research laboratory, engineering, and training teams. The innovation and research achievements are able to meet the different needs of medical professionals, maximising the performance of equipment and improving the standard of medical care.
Assuring equipment efficiency through comprehensive training, maintenance, repair, and helping customers build quality control system. Assisting medical professionals to keep up with the industry through organising academic exchanges and summit forums.
Logistics
28 vehicles in total, including refrigerated trucks, vans, buses.
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Cold chain logistics in Guangdong province
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Specimen collection in Guangdong province
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Cold chain logistics nationwide
